We are a tech startup disrupting the telco industry.

A few years ago, we decided to launch a mobile service. Well, it was a lot harder than us nerds expected.

We were offered platforms from several vendors that were inflexible, complex and expensive - a technical plumbing mess of spaghetti.

Instead, we built our own cloud-native platform to launch our mobile service. The platform easily connects essential modules with value-added features and resulted in the most loved mobile service in the United States.

We decided - why stop at mobile? Let’s build it for any network - wireless, fiber, cable, DSL, satellite.

As startups do, we decided to pivot and double-down on our platform.

Reach

Platform

Allow us to introduce the

It’s a four-year-old digital operator powerhouse. It’s a SOC2 compliant, cloud-native, highly-scalable platform, enhanced with the most popular and scalable APIs.

Despite the technical jargon, the platform is 100% customer (consumer & SMB) focused and design-led for both customers and agents alike.

A solution for

every persona

of the customer journey.

every step

and for

Let us tell you about this magical user experience matrix.

End users

Consumers, SMB, Enterprise: Customers expect a lot. Well, give it to them. From a website to MyAccount to a personalized app, the Reach Platform provides the experience, communication and transparency today’s customers need.

White labeled app, website and MyAccount
Devices and fulfillment
Promos, referrals and affiliate offers
Full lifecycle notifications

Agents

Sales and Support: Equip your team with every tool they need on a platform they’ll love. One single place for support, sales, ticketing, customer details, order history, billing and more.

Inbound and Outound sales
Level 1 Customer Support portal with Help Desk and Ticketing
Full customer management: profiles, order history, billing, payments, fulfillment and more

Stakeholders

Everyone else - product, marketing, finance, accounting, etc: Believe it or not - different departments CAN play well together! Allow stakeholders with multiple responsiblities to access the data they need without translation.

Catalog and Plan management
Policy engine
Billing (one time and recurring), Compliance, Taxes
Reporting, Analystics, Growth and Retention tools

Enhance, replace, and create

subscription-based services

customers love.

Out with the old

Our platform is like building blocks. Tired of overpaying for your biller. Just replace ‘em

M&A on the horizon? Nice!
Multiple vendors? Ew.

How about this: we streamline your operations and make all your COO & CFO’s dreams come true.

In with the new

Need to add a customer service portal, promos or digital invoicing to your service? We got you.

Missing a market segment? Try prepaid. Brand feeling a bit outdated? Go digital.

And do it all in months, not years.

Out of the blue

Need to start from scratch? This is where it gets fun. We focus on the technical plumbing - you focus on marketing and distribution.

Know nothing about telco? Perfect. Create a common-sense driven mobile, fixed wireless, or fiber service that your friends, fans or followers genuinely like.